NRAEF ManageFirst customer service competency guide Customer service competency guide Educational Foundation (National Restaurant Association) text Upper Saddle River, N.J Pearson, Prentice Hall 2007 monographic eng
print
x, 100 p. : col. ill. ; 28 cm. National Restaurant Association, Educational Foundation. "A foundation topic of the NRAEF Certificate program"--Cover. Includes Index. Hospitality industry Customer services HF 51415.5 .N38 2007 NRAEF ManageFirst program 0132283816 9780132283816 http://www.loc.gov/catdir/toc/fy0708/2006297214.html http://www.loc.gov/catdir/toc/fy0708/2006297214.html 250814 20250814104030.0