Nyakoe Dennis Makori <br/><br/>
Perceived Effects of Service,Process,and System Digitization Levels on Guest Retention Rates in Star Rated Hotels in Nairobi City County, Kenya. 

 - Chuka University.  Chuka University.  2024 
 - 85p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1)Hospitality Industry...Kenya...Nairobi County;2)Hotels...Kenya...Nairobi County;3)Food Service...Kenya...Nairobi County.
<br/><br/><label>LC Class. No.: </label>THE TX 901  / .N93 2024