00610nam a22001697a 4500003000400000005001700004008004100021040001000062050002700072100002500099245014500124260004000269300000800309650003400317650004300351650004600394OSt20260521135119.0260521b        |||||||| |||| 00| 0 eng d  cchuka  aTHE TX  901b.N93 2024  aDennis makori nyakoe  a perceived effects of service, process, and digitization levels on guests retention rates in star rated hotels in Nairobi city county,kenya   achuka,kenyabchuka universityc2024  a85p  a1. hospitality industry kenya  a2. hotels.... kenya....Nairobi counyty  a3. food service...kenya... Nairobi county