TY  - BOOK
AU  - Ruth Wanjiru Ngugi
TI  - Influence of selected service quality dimensions on guest switching behaviour in four star  hotels in nyeri county kenya
AV  - THE TX 911.3 .N48 2025
PY  - 2025///
CY  - chuka,kenya
PB  - chuka university
KW  - 1. hotel management kenya
KW  - 2. customer services ...hotel
KW  - 3. consumer behaviour
ER  -