| 000 | 00390nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 221221s9999 xx 000 0 und d | ||
| 020 | _a0-8213-5148-6 | ||
| 040 | _cChuka University Library | ||
| 050 |
_aHD 9980.5 _bZ45 2006 |
||
| 100 |
_aZeithamic,V.A _92989 |
||
| 245 | 0 | _aServices markerting:integrating customer focus across the firm | |
| 260 |
_aMc graw hill _bBoston _c2006 |
||
| 942 | _cBK | ||
| 999 |
_c3951 _d3951 |
||